Our consulting times are by appointment only (emergencies will be seen anytime when the vet is available). Please ring the surgery to find availability of routine consultations. Our consultations are booked every 15minutes and longer if you need it… just ask at the time of booking an appointment and we’ll see what we can do. Sometimes there will be an extra charge for a longer consultation or the vet may ask you to come back when there is more time available to discuss a complicated case.
Some cases need longer than a quick in and out and sometimes its pleasant to have a good old-fashioned chat.
We pride ourselves in wanting to listen. Pop in anytime to talk to our nursing staff on reception.
Ophthalmology Referrals or Second Opinions
Bonnie Jaques is an Advanced Practitioner in Ophthalmology. This means she has taken examinations and training beyond the experience of most veterinary surgeons in general practice in the field of ophthalmology.
If you do only one thing today...go and check the address and telephone number details that you have with the ID chip register. We regularly have animals brought in that we cannot immediately unite with their owners because a telephone number is wrong or no longer in use or the owner moved address years ago and no recent address is known.
Travelling to the EU with your pet
Advice about travelling abroad with your pet can be found on the GOV.UK web site (see link below). Please note it is the pet owner's responsibilty to ensure all up to date requirements are followed.
Pet passports are no longer valid unless you have a valid EU or NI pet passport. You now need an Animal Health Certficate (AHC) before you can travel from GB. This can only be completed by an Offical Veterinarian (OV). Our veterinary surgeons, Bonnie Jaques and John Thompson are OVs.
You can travel the day the AHC was completed and you must travel within 10 days of the date of the AHC. The AHC lasts 4 months in order for you to be able to travel back to the UK. Rabies vaccination is still required and will not be valid until 3 weeks after the date of vaccination if it is your pet's first Rabies vaccination.
Please note that treatment for tapeworm is still required before you can enter the UK again. This must be done by a veterinary surgeon no sooner than 24 hours and no later than 120 hours before you arrive at your disembarkation point.
Pups are given primary inoculations against distemper, hepatitis, parvovirus and leptospirosis at eight and ten weeks of age. Manufacturers recommend that a pup does not meet other dogs until one week after the completion of its primary inoculations.
When it comes to puppy vaccinations, we believe it is important to give the first vaccination as late as possible so that the mum’s antibodies don’t neutralise the vaccination given to your puppy. Sometimes when a puppy comes to us for its first vaccination and it is over 10 weeks old, we will decide that further socialisation of your puppy is much more important than waiting until one week after the second vaccination (for leptospirosis only) before allowing your puppy to mix with other strange dogs or people. You will need to be aware of any risks to your puppy as regards leptospirosis because it is this disease that requires two injections. Leptospirosis is transmitted in rat urine. Presently, we use the L2 strain of Leptospira vaccination but may have to start using the L4 vaccine at some point in the future if L2 is no longer manufactured or the L4 strains become present in our locality.
We are aware of the WSAVA guidelines on vaccination and will always make a risk assessment before vaccinating your adult pet. We need to know your locality, what diseases are prevalent and whether or not there is an outbreak e.g. of parvovirus. We will also make a judgment on vaccination depending on the age and health of your pet or whether or not your pet ever goes outside. Some vaccines we would always advise a yearly vaccination e.g. rabbit vaccines must be given every year to maintain immunity against myxomatosis.
Two points we believe are very important:
It is essential that all puppies and kittens be vaccinated.
The most important vaccination in an adult dog or cat life is the first annual vaccination. Never miss this date.
Our thoughts on cat vaccination
At present we vaccinate kittens against Flu, infectious enteritis and Leukaemia at 9 weeks old and 12 weeks old.
Feline infectious enteritis
This virus causes severe and usually fatal bloody vomiting and diarrhoea especially in kittens. It can survive for prolonged periods in the environment. Due to vaccination, this disease is not common.
Two common viruses, feline herpesvirus (FHV-1) and feline calicivirus (FCV), are spread by close contact with carriers and are responsible for the majority of cases of acute upper respiratory tract disease or ‘cat flu’ that we see. Infection causes mild to severe signs including sneezing, nasal discharge, eye inflammation and discharge, mouth ulcers, sore throat (pharyngitis) and coughing. Pneumonia is a life-threatening complication. Some cats recover fully in a few days. Others take weeks. Some develop permanent damage to the nose or eyes.
Vaccination protects a cat from severe illness but does not prevent infection.
Sometimes our vaccine will cause a very mild cough or sneeze but your cat will still be able to play eat and drink normally. Contact us if this is not the case.
Feline leukaemia virus
Feline leukemia virus or ‘FeLV’ is a fragile virus transmitted in the saliva through prolonged close contact between cats. Infection usually results in life-long infection and frustratingly, most die within three years of being diagnosed with FeLV, usually from an associated illness such as lymphoma or anaemia.
Vaccines can have adverse effects
Mild reactions such as pain at the injection site or a low fever for a day are neither unusual nor worrying but more severe adverse reactions to inoculations do sometimes occur. Occasionally your kitten may become lame. This is due to a reaction gathering in joints. This will resolve without permanent damage within 1-2 days. Rarely, a nasty cancer can develop at the injection site. This is so rare and the benefits of vaccination so great that we would never advise against vaccination because of this.
Our thoughts on Neutering (spaying, ovariohysterectomy,castration)
Apart from avoiding unwanted pregnancies, we believe that neutering young dogs benefits the vast majority of male and female dogs for health reasons.
For example: -
Nearly 100% of old male entire (uncastrated) dogs have prostate problems that usually respond to neutering.
A lot of old male entire dogs get cancerous growths on their bottoms or develop hernias.
Many old (and sometimes young) un-neutered bitches get an infection of the uterus (pyometra) that can be life threatening and requires neutering.
Many older un-neutered bitches can get cancerous growths on their mammary glands.
The health benefits of neutering young cats are not quite so obvious except they are as bad as rabbits when it comes to the number of kittens a queen can produce in a year so we would always advise to neuter young cats.
Clients tend to tell us they wish they had their older pet neutered when it was younger. Rarely do we hear clients saying they regret having their pet neutered.
When can a cat be neutered?
Usually when they are five or six months old.
If you have more than one cat that needs to be neutered we always advise to have the operation for both on the same day as cats will take the “smell” of a vet surgery home with them and this can disturb the other cat that was left at home. This can be seen as hissing and spitting and being very unfriendly towards a companion that’s been to the vets. This can take up to a week or even longer to settle.
When can a female dog be neutered (spayed)?
Allow 12 weeks since the last sign of being on heat before booking in for the surgery.
Bitches can be neutered before they are six months old (i.e. before their first heat) but we prefer to allow them to have their first heat. Ring us and talk to the vet if you want the surgery done before their first heat and we can easily accommodate this. You might want to consider this option if there is a male dog in the household or the neighbour next door has an entire dog.
When can a male dog be neutered (castrated)?
Dogs can be neutered from six months of age. If there is an un-neutered bitch also in the house then this can be performed sooner.
There are some breeds e.g. Irish (Red) Setter that need hormones to maintain a good coat colour. Other breeds e.g. Irish Terrier need the hormones to maintain the curliness and colour.
Never neuter a dog that is overweight. Most dogs will gain weight after neutering. There are some breeds you should never neuter if they are at all overweight. The Labrador is such a breed.
Some larger breeds should not be neutered until after 24 months old.
Pet Health Plans
A very powerful X ray machine and a digital processor help us obtain great
X rays for the tiniest mouse or the largest dog.
A member of staff will stay overnight with any animal that is too sick to go home or that needs continuous attention. There is a charge for this. We will discuss with you any concerns you or we have about sending an animal home
We know that good dental treatment is now a priority with many of our owners and we have the usual high spec dental machine that owners now expect from a veterinary surgery. Your pet will leave us with pearly white teeth and sweet smelling breath. We use a dental xray machine to take images of your pet's teeth before starting work on them. This is common practice in human dentistry and is necessary to check for infections of the jaw that would weaken bone, to see if there are roots present, where the roots are and to check how many roots there are.
All our nurses will help guide you with advice regarding feeding your pets whether a youngster, an oldie, a fatty or a skinny
Senior pet clinics
All our nurses and vets will take time to discuss the needs of your ageing pet. We all worry when they get older and especially we wonder if they are in pain or not...they can't tell us, can they !
We will give guidance and advice on any of your concerns
Surgery and medicine
We do our best to ensure you don’t have to travel to a referral centre for most surgery or medical cases. Sometimes however we do have to refer to a specialist who might be many miles away. This is because we do get uncommon surgery that requires expensive equipment and an expert’s experience or the condition requires intensive care and extensive investigations beyond our ability.